Hardened glue left over after your floor is installed can be removed with Acetone™ nail polish remover or special glue solvents.

Yes, it is possible for dogs and cats to damage any type of flooring, including laminate flooring. Although our laminate floors are extremely durable they can be scratched by untrimmed pet claws. Keeping dogs and cats claws trimmed will help your floor look beautiful for many years.

For minor scratches in your laminate floor, there are special, color–coordinating pencils that will fill in scratches. By using some common sense precautions, you can help keep your floor looking like new. Use walk-off mats in front of all doorways and felt pads under all furniture legs. Never drag heavy objects over the floor, instead place 1/4” underlayment or plywood down first and then slide the heavy object across the underlayment panels.

For chips, deep scratches and gouges there are colored burn–in, filler sticks available which are used with special electric knives to repair these areas. If the damage to the plank is too severe, you can have the damaged plank replaced without destroying the rest of the floor. For plank replacements, there are special tools, router bits, and wood splines available to make the job easier. We suggest you leave plank replacement up to a professional installer.

Laminate floors can be installed over many types of existing floors, such as ceramic tile, vinyl, and hardwood. Let us inspect your present flooring to determine if it is suitable for this purpose. Never try to install a floating floor over another floating floor.